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CC_a039

a Alert

Code CC_a039 was reported by the “Wall Connector” controller in the car. The letter “a” in the middle places it among entries of the alert type.

Area of the car
Severity
Alert
Sequence number
39

What code CC_a039 means

The controller inside the Tesla Wall Connector. These codes describe the state of the home installation — connector temperature, pilot signal, earthing, supply voltage. The fault therefore sits in the charger or the wiring, not in the car.

Severity — a

The most common type. The car logged the event and may have shown it on the screen. The range is wide — from something trivial that clears itself to something that needs attention.

Internal alert name

This is how the fault is named inside the car's firmware. For codes without a description it is the most precise clue there is — the name itself says what the event is about.

CC_a039_internalModuleOverTemp

Description from the service documentation

The text below comes from Tesla's technical documentation. We leave it in the original English so that translation cannot shift its meaning.

Wall connector real-time processor is too hot

Real-time processor exceeds 85C

Real-time processor cools to below 65C

Charging will be interrupted and one red blink on LEDs

info from manualCC_A017

Contactor detected as closed when it should be open

info from manualCC_A010

Wall connector detects voltage on the contactor output when it should be open

User resets by cycling cable, reset button, or power cycle

Wall connector will not operate and there is a potential hazardous voltage present on the charge handle

info from manualCC_A016

Wall connector internal voltage reference is out of acceptable range

Internal voltage reference leaves acceptable range

Internal voltage reference enters acceptable range

AC RMS input voltage is too high

info from manualCC_A007

AC RMS input voltage exceeds 320 V RMS for NA or 290 V RMS for EU/CN for more than 2 seconds

AC RMS input voltage falls below 310 V RMS for NA or 280 V RMS for EU/CN for more than 2 seconds

Wall connector will not allow charging while the input voltage is too high

PCBA temperature exceeds threshold

PCBA temperature falls below threshold

Charging rate will be reduced by 50%

Wall connector is configured as a slave but no master was detected

info from manualCC_A021

Wall connector is configured as a slave but no master is present on the sharing network

Wall connector is reconfigured or a master becomes present on the sharing network

What to do about it

01

Write down the whole code

Copy it exactly, letter and number included. Photographing the screen is safest — codes often differ by a single digit, and mixing them up leads somewhere else entirely.

02

Try letting the car sleep and wake

Some codes clear after a screen restart or after the car sits locked for a few hours. If the code does not come back, it was usually a one-off glitch.

03

Watch whether it repeats

A one-off entry and a code that appears after every drive are two different things. It helps a service centre enormously if you know exactly when it shows up.

04

Do not wait on safety systems

With airbags, brakes, steering and high voltage there is no point waiting it out. With the other groups you can watch and see whether the code returns at all.

Before you act on a code. This page is a reference dictionary, not a repair manual. It explains what an abbreviation means and what it relates to — it does not diagnose your car. The same code can have different causes, and its meaning also shifts between firmware versions. For anything involving brakes, steering, airbags or high voltage, go straight to a service centre.

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