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CC_a044

a Alert

Code CC_a044 was reported by the “Wall Connector” controller in the car. The letter “a” in the middle places it among entries of the alert type.

Area of the car
Severity
Alert
Sequence number
44

What code CC_a044 means

The controller inside the Tesla Wall Connector. These codes describe the state of the home installation — connector temperature, pilot signal, earthing, supply voltage. The fault therefore sits in the charger or the wiring, not in the car.

Severity — a

The most common type. The car logged the event and may have shown it on the screen. The range is wide — from something trivial that clears itself to something that needs attention.

Internal alert name

This is how the fault is named inside the car's firmware. For codes without a description it is the most precise clue there is — the name itself says what the event is about.

CC_a044_relayCoilVoltageRationality

Description from the service documentation

The text below comes from Tesla's technical documentation. We leave it in the original English so that translation cannot shift its meaning.

Wall connector relay coils are at an unexpected voltage, usually due to overheating or other damage

Relay coil voltage is out of the expected range for the current state of the relays

Relay coil voltage returns to normal levels

Wall connector requires configuration via the web UI before it can operate

Wall connector does not have necessary parameters configured

All needed configuration items are complete

The Wall connector will not charge vehicles

More than one wall connector is configured as a master on the sharing network

info from manualCC_A022

More than one wall connector configured as a master was detected on the sharing network

Wall connector detects only one master on the sharing network

Wall connctor input wiring temperature too high

info from manualCC_A012

Wall connector input wiring temperature exceeds 100 C

Wall connector input wiring temperature falls below 80 C or user interaction if charging was stopped

Cotactors opened due to measured current exceeding configured unit current limit or sharing network allocated current

info from manualCC_A006

Measured current exceeds configured limit or sharing network allocation by 10 percent + 1 A RMS

Contactors opened for 10 seconds and less than 4 automatic retry attempts or charge cable cycled

Wall connector will stop charging and retry at most three times before waiting for the cable to be cycled

Wall connector internal watchdog timer expired and the unit is about to reboot

A software bug or upset caused the watchdog timer to expire

Condition will clear upon reboot

Charging will be momentarily interrupted

The UHF receiver reset behavior has successfully recovered communication with the UHF receiver

The charge port (CP) has detected a missing control pilot signal while a charge cable is connected, which usually indicates the charge station does not have power. Charging may not start, and it may be necessary to try a different charge station.

info from manualCP_A053

Proximity is detected with no control pilot signal and no digital communications, and the vehicle is not charging.

The charge handle is unplugged, or proximity with either a control pilot signal or digital communications is detected.

Door is closed but prox or pilot are still sensed

The door is detected closed with proximity or pilot detected present

The door is detected closed with neither proximity nor pilot detected

Charge port door assembly may be broken, door may not operate as designed

GB DC charger faulted due to connector issue

info from manualCP_A067

GB DC charger sends stop message with connector faulted bit set

GB DC charging may not start or may be interrupted. Issue could be caused by charge station

Expected user interface (UI) controller area network (CAN) messages are missing. Charge port door may not open when request is made via the user interface (UI) or mobile app.

Charge port (CP) does not receive all expected controller area network (CAN) messages from the user interface (UI).

Charge port (CP) receives all expected controller area network (CAN) messages from the user interface (UI).

Charge port (CP) door may not open with user interface (UI) or mobile app controls.

GB CC1 or CC2 unexpectedly disconnected during charge

CC1 or CC2 is detected as disconnected while in the active GB DC charging state

The door inductive sensor reports the door is closed

Charging may be interrupted unexpectedly, possible damage to charge inlet if live disconnected under load

DC pin temperature has exceeded the maximum allowed temperature for more than 500ms

Charge cable is unplugged or DC pin temperature is irrational

Charging may be interrupted unexpectedly

The charge port DC pin temperatures have entered a region where its thermal foldback limits are dynamically changing

The charge port DC pin temperature hits its active threshold

The charge port DC pin temperature drops 5C below its active threshold

DC charge current may be limited

Silent alert to indicate that the proximity based thermal foldback was detected

The CP has detected that the CHAdeMO adapter has measured a temperature at which charging should begin to fold back

The CHAdeMO adapter reports a temperature that is higher than desired steady state operation

Cleared if the charge cable is disconnected

Supercharging is unavailable because the post is out of service

The Supercharger reports to the vehicle that the post is out of service

The cable is unplugged or the Supercharger reports that it is no longer out of service

Charging will not start at supercharger stall

PlcForward module detected an error has occured

What to do about it

01

Write down the whole code

Copy it exactly, letter and number included. Photographing the screen is safest — codes often differ by a single digit, and mixing them up leads somewhere else entirely.

02

Try letting the car sleep and wake

Some codes clear after a screen restart or after the car sits locked for a few hours. If the code does not come back, it was usually a one-off glitch.

03

Watch whether it repeats

A one-off entry and a code that appears after every drive are two different things. It helps a service centre enormously if you know exactly when it shows up.

04

Do not wait on safety systems

With airbags, brakes, steering and high voltage there is no point waiting it out. With the other groups you can watch and see whether the code returns at all.

Before you act on a code. This page is a reference dictionary, not a repair manual. It explains what an abbreviation means and what it relates to — it does not diagnose your car. The same code can have different causes, and its meaning also shifts between firmware versions. For anything involving brakes, steering, airbags or high voltage, go straight to a service centre.

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