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CP_a049

a Alert

Code CP_a049 was reported by the “Charge port” controller in the car. The letter “a” in the middle places it among entries of the alert type.

Area of the car
Severity
Alert
Sequence number
49

What code CP_a049 means

The car's charge port — latch, connector lock, indicator light and proximity sensor. These codes typically appear when the connector will not lock or the car does not register that it is plugged in.

Severity — a

The most common type. The car logged the event and may have shown it on the screen. The range is wide — from something trivial that clears itself to something that needs attention.

Internal alert name

This is how the fault is named inside the car's firmware. For codes without a description it is the most precise clue there is — the name itself says what the event is about.

CP_a049_multipleCablesDetected

Description from the service documentation

The text below comes from Tesla's technical documentation. We leave it in the original English so that translation cannot shift its meaning.

Multiple charge cables detected

The CP detects both AC and DC GB charging cables

The CP detects either one or no GB charging cable

Silent alert for UHF faults during sleep

The modem successfully booted into its application, but required the CP to reset it first

Failed to establish comms with supercharger during SECC discovery

Control pilot signal from charging station is lost while charging. Charging may be interrupted.

info from manualCP_A055

Proximity is detected with no control pilot signal and no digital communications while the vehicle is charging.

Lost communication with HVLINK

Charge port does not receive all expected CAN messages from the HVLINK

Charge port receives all expected CAN messages from the HVLINK

The CP uses this for specfic exceptions triggered in code, like data exceptions or machine check errors

12V supply undervoltage, cannot charge

The CP's measured 12V supply reads less than 8V

The CP's measured 12V supply reads above 8V

Proximity circuit was opened unexpectedly while charging. Charging may be interrupted.

info from manualCP_A056

The charge port (CP) detects that there is no charge cable present while the vehicle is charging.

Any charge port (CP) door sensor detects that the door is closed.

Door hall effect sensor is out of range (Gen 1 EU only)

Door hall effect sensor reading is out of expected range for more than five seconds

Door hall effect sensor reading is within expected range for more than one second

Inability to sense door presence

Charge port does not receive all expected CAN messages from the VCSEC

Charge port receives all expected CAN messages from the VCSEC

What to do about it

01

Write down the whole code

Copy it exactly, letter and number included. Photographing the screen is safest — codes often differ by a single digit, and mixing them up leads somewhere else entirely.

02

Try letting the car sleep and wake

Some codes clear after a screen restart or after the car sits locked for a few hours. If the code does not come back, it was usually a one-off glitch.

03

Watch whether it repeats

A one-off entry and a code that appears after every drive are two different things. It helps a service centre enormously if you know exactly when it shows up.

04

Do not wait on safety systems

With airbags, brakes, steering and high voltage there is no point waiting it out. With the other groups you can watch and see whether the code returns at all.

Before you act on a code. This page is a reference dictionary, not a repair manual. It explains what an abbreviation means and what it relates to — it does not diagnose your car. The same code can have different causes, and its meaning also shifts between firmware versions. For anything involving brakes, steering, airbags or high voltage, go straight to a service centre.

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